Identifying Information

In general you can visit this site without telling us who you are or providing any information about yourself.  In some areas of the site we ask you to provide information that will enable us to process an enquiry, to help you in some other way or to follow up with you (with your consent).  Generally, we request identifying information when you:

- Request a quotation.
- Send an online enquiry form.
- Request information to be emailed or posted to you.
In these instances we may ask for your name, email address, phone number and other appropriate information needed to provide you with these services.

How We Will Use Your Information

If you choose to give us personal information for any of the purposes above, this information is retained by us and will only be used to support your customer relationship with us.  The information you provide will be held by us whilst you are a customer, however you also have the right to request that we delete/remove the details we hold about you at any time (see below).

Access To Your Information

You have the right to request a copy of the information that we hold about you.  If you would like a copy of some or all of your personal information, please use our contact details provided in this site.

What Others May Do With Your Information

We do not share, rent, or sell any personally identifying information provided through our site (such as your name or email address) to any outside organisation for use in its marketing or solicitations. 

We may disclose your personal information to third parties only if we are under a legal duty to disclose or share your personal data in order to comply with or meet any legal obligation.

Third Party Links

We do provide links to other sites. Other Internet sites and services have separate privacy and data collection practices. Once you leave www.firestarinfo.co.uk we cannot control, and have no responsibility for, the privacy policies or data collection activities at another site. 

Other Material

We may use comments made about our services on our Testimonials page. If you would prefer a comment provided by you to be removed from the website please call us or use the contact form on this site. 

Changes To Our Privacy Policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 17th July 2019.

How To Contact Us

Please contact us if you have any questions about our privacy policy or information we hold about you using the contact information provided on this site.